Refund Policy

At SYNARION, we are committed to delivering high-quality digital products and services through synarion.quest. This Refund Policy outlines eligibility, procedures, timelines, and conditions governing refund requests.

Effective Date

This policy applies to all purchases made through synarion.quest and remains effective unless updated or replaced by SYNARION.

Refund requests must be submitted within 14 calendar days from the date of purchase unless otherwise specified in a service agreement.

To initiate a refund, customers must submit a written request including:

• Full name and registered email address
• Order or transaction reference number
• Reason for refund request
• Proof of payment, if applicable

Once received, SYNARION will review the request within 5 business days. Approved refunds will be processed to the original payment method within 7–10 business days.